Privacy policy

Last updated on May 20, 2026

This Privacy Policy describes how we collect, use, store, and protect the personal information you submit or collect automatically when you visit our website, submit forms, use our AI customer service tools, register for trials, or purchase our services. By accessing and using this website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information from users:

  • Personal Identification Information: Name, email address, phone number, company information, and other data you voluntarily submit through website forms.
  • Automatically Collected Data: IP address, browser type, device information, access time, webpage browsing records, and anonymous traffic data.
  • Service Usage Data: Trial registration records, consultation records, AI interaction logs, subscription and add-on service usage data.

2. How We Use Your Information

All collected information will be used for the following legitimate business purposes:

  • To verify user identity and complete form submission, consultation, and service registration.
  • To provide AI customer support, automated replies, and technical assistance.
  • To optimize website performance, user experience, and marketing campaigns.
  • To send service notifications, product updates, and business-related information upon user consent.
  • To analyze business data, improve sales conversion, and realize revenue growth and cost optimization.

3. Data Storage and Protection

We adopt industry-standard technical and administrative measures to protect your personal data from unauthorized access, disclosure, modification, or destruction. All user data is stored on secure servers with encrypted transmission technology. We will retain your data only for the necessary business period and delete redundant data regularly.

4. Information Sharing

We will not sell, rent, or trade your personal information to any third parties without explicit user consent. We may share anonymized statistical data with trusted service providers for website operation, data analysis, and marketing optimization. All third-party partners must comply with strict data protection agreements.

5. Cookies

This website uses cookies to record user preferences, recognize returning visitors, and improve browsing experience. You may disable cookies through your browser settings, but some functions of the website may be restricted after disabling cookies.

6. User Rights

You have the right to view, modify, download, or request deletion of your personal data stored on our platform. If you need to exercise your data rights, please contact us through the official contact information on the website.

7. Trial and Add-on Services

During free trial usage, we may record your service usage data to verify trial qualification and optimize product functions. For add-on paid services, your billing information will be strictly protected and only used for transaction confirmation and service delivery.

8. Policy Updates

We reserve the right to update this Privacy Policy irregularly. Any revised terms will be posted on this page, and the updated date will be marked at the bottom of the policy. Continued use of the website indicates acceptance of the updated privacy terms.

9. Contact Us

If you have any questions, suggestions, or complaints about this Privacy Policy or data processing, please contact us via the contact form or official email published on this website.

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